If the death occurs at home or in residential care the doctor should be called. It may be that your local doctor attends in person or, if it is outside surgery hours, it’s possible that a duty doctor will attend. The funeral director should be called once the doctor has confirmed that the person has died. The doctor’s surgery will advise when the medical certificate, needed for registration, is available for collection.
When the death occurs in a hospital, the relevant doctor will issue the medical certificate for registration – usually a bereavement officer will then advise you whether this is to be collected from the ward or an administration office. In some circumstances, the doctor may need to refer the death to the coroner’s office. Should this happen, the Coroner’s Officer will contact you and explain the procedure.